Frequently asked questions
If you can't find the answer to your question below, please feel free to reach out!
Who is this book for?
Sunrise to Sunrise is for any family touched by the NICU. That might be a family in the NICU right now, one documenting a past journey, or a friend or loved one looking for a meaningful gift for someone walking through it. Whenever your journey happened, your story has a place here.
What are the dimensions and format?
The book is a 10x10 binder-style keepsake. The binder format means you can add, remove, or rearrange pages so the book fits your family's unique journey.
What makes this book different from other baby books?
This is the first baby memory book created specifically for the NICU journey. Traditional baby books leave NICU families with pages they can't fill out. Ours are written for the milestones that actually happen in that room: the first time you held them, the first bottle, the day a wire came off. It was created by a NICU mom who searched for a book like this and couldn't find one, so she made it.
My baby's journey didn't include every milestone. Will this book still work for us?
Yes. That's exactly how it was designed. Not every page applies to every family, and that's okay. Fill out the pages that tell your story and leave the rest. There is no right way to use this book.
Can I send it directly to someone as a gift?
Absolutely. Enter their address at checkout and add a personal gift message, and we'll make sure it arrives gift-ready, wrapped with care.
What pages are inside?
Milestone pages written for the NICU experience, including firsts like holding hands and bottle feeds, daily rounds pages, a family tree, footprints, and more. The book honors every journey, with pages for coming home and pages for goodbye.
What is your return policy?
Returns are accepted within 14 days of delivery for books in new, unused condition, with return shipping paid by the customer. If your book arrives damaged or defective, contact us and we'll send a replacement at no cost.
How long does shipping take?
Orders ship within 3 to 5 business days, anywhere in the US. Local pickup is also available in Kansas City.
Do you offer wholesale or bulk pricing?
Yes. We work with hospitals, nonprofits, gift shops, and organizations that support NICU families. Reach out through our contact page and we'll take care of you.